top of page

Disclosure based on the Specified Commercial Transactions Act

Disclosure based on the Specified Commercial Transactions Act

Vendor

Setouchi Hyakusho Co., Ltd.

Chief Operations Officer

Yoshiaki Yamaoka

location

722-0052

247-7 Yamanami-cho, Onomichi City, Hiroshima Prefecture

telephone number

090-4897-7304

Opening hours: 10:00 AM - 5:00 PM (excluding Saturdays, Sundays, and public holidays)

email address

info.monsterlemon@gmail.com

Selling price

The listed prices include tax. Please refer to each product page for details.

Other necessary charges besides the product price

  • Bank transfer fee: 360 yen (tax included)

  • Convenience store payment fee: 350 yen (tax included)

  • Shipping fee: 1000 yen (additional charge for remote islands)

Payment methods

  • Credit card payment

  • Pay ID Postpay (Convenience Store/Bank Transfer)

  • Bank transfer payment

Payment timing

  • Credit card: Payment is finalized when you confirm your order.

  • Pay ID Postpay: Payments made at convenience stores are deducted on the 10th of the following month, and payments made via bank transfer are deducted from your designated account after billing.

  • Bank transfer: Please make your payment within 5 business days of receiving the invoice.

Product delivery time

  • For items in stock: We will ship within 5 days after payment confirmation.

  • For deferred payment orders: We will ship within 5 days of order confirmation.

  • For made-to-order items: We will ship in approximately 10 days.

Returns, exchanges, and cancellations

  • In case of defective products: We will refund or replace the product at our expense.

  • Returns due to customer reasons: We generally do not accept returns.

  • Please contact us within 3 days of opening the package.

Return Contact Information

info.monsterlemon@gmail.com

bottom of page